Step-by-Step


Although there are many regulations and protocols to follow, we simplify the process as much as possible to ensure we remove as much stress from you as we can.

Arranging shipping yourself would usually require the ashes to be personally taken to the freight forwarder with every document completed correctly.

The receiver is required to visit the freight forwarder's airport hub to clear quarantine and border security.

All this equals, time, money and hassle for both sender and receiver - coupled with the sadness and grief of losing a loved one.

or let us manage everything for you.

  • WE RECEIVE THE ASHES


    Whether we collect from you, or they are delivered to us.

    We personally receive the ashes to be transported.

  • WE PREPARE FOR TRANSIT


    We finalise packaging requirements in preparation for transit.

    All paperwork is completed - authority to transport, border clearance and customs forms.

    Our qualified staff manage these needs.

  • DIRECT TRANSPORT


    We submit the required paperwork for the journey.

    Transit is made securely within our registered closed-loop delivery system via courier.

  • FINAL DELIVERY


    The final delivery is made by our staff or by secure courier.

    Verified identification and a signature is required from the receiver in order to release the ashes.
Contact us with your questions